CHARLIE
Maintenance Requests
Not only can Charlie handle your maintenance requests 24/7, Charlie can also talk to multiple tenants at the same time.
-
Charlie can integrate with your PM software to produce maintenance tickets right on the call.
-
Prioritize tickets based on severity and tenants needs.
-
Simply explain the issue over the phone, and Charlie takes care of the rest - just like speaking to a real person.
Follow-Ups
Does your team struggle to find time for low priority tasks like follow - ups? Charlie never forgets and is always on time.
-
Move in follow - up.
-
3 month move in check in.
-
Work order follow - up.
-
Property showing reminders.
-
Lease renewal check in.
-
Property owner check in, happiness survey, and scheduling.
-
Upselling opportunities for things like sprinkler winterization, lawn care, and snow service.
POSITIVE REVIEWS
After Charlie completes a follow up call, she asks the tenant to rate their experience from 1 to 5.
If the tenant says they had a "5" experience, Charlie asks if she can text them a link to leave a review.
Almost guaranteeing nothing but 5 star reviews!
NEGATIVE REVIEWS
If a tenant expresses a negative experience, Charlie will apologize and ask if she can send them a link to an internally hosted complaint form.
This accomplishes two things - it lets your tenants vent, and keeps their comments and reviews off a public forum.
Management Reports
Charlie will give you a scheduled call updating you on her performance from the day before
Free up yourself and your employees from busy work. Let Charlie handle these tasks so you and your team can focus on other money generating activities.
Behind the scenes of AI Calling
for Property Management.
How we build automations for Charlie to complete Property Management tasks.
Starting at $1/month per unit with 100 unit minimum
If you have more than 1,000 units, please schedule a discovery call with our team for special volume pricing
