Work at echoX
There are always opportunities for talented people to join our epic team
Open positions at echoX
Automation specialist
As an Automation Specialist at echoX, you will play a pivotal role in designing, implementing, and optimizing automated workflows for our clients. Leveraging your expertise in process automation and software development, you will collaborate closely with cross-functional teams to understand client requirements, identify automation opportunities, and deliver customized solutions that drive tangible results.
Responsibilities
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Analyze client workflows and business processes to identify opportunities for automation.
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Design, develop, and deploy automated solutions using industry-leading tools and technologies.
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Collaborate with clients and internal stakeholders to gather requirements and define project scope.
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Conduct testing and quality assurance to ensure the reliability and effectiveness of automation solutions.
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Provide ongoing support and maintenance for deployed automation workflows, including troubleshooting and optimization.
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Stay abreast of emerging trends and best practices in automation technology, and proactively contribute to the continuous improvement of our offerings.
Web designer
As a Web Designer at echoX, you'll have the opportunity to bring creative visions to life through intuitive and captivating website designs. Working closely with clients and internal teams, you'll translate requirements into compelling digital experiences that align with our clients' brand identities and objectives.
Responsibilities
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Collaborate with clients and stakeholders to understand project requirements and goals.
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Design wireframes, mockups, and prototypes that effectively communicate design concepts and functionality.
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Create visually appealing and user-friendly website designs that enhance user experience and drive engagement.
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Ensure designs are responsive and optimized for various devices and screen sizes.
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Work closely with developers to implement designs and ensure consistency between design and development phases.
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Stay up-to-date with industry trends and best practices in web design and user experience.
Customer success manager
As a Customer Success Manager at echoX, you'll be the primary point of contact for our clients, responsible for building and maintaining long-term relationships, driving adoption, and ensuring overall satisfaction with our products and services. You'll collaborate closely with cross-functional teams to understand client needs, provide strategic guidance, and advocate for client success.
Responsibilities
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Serve as the main point of contact for assigned clients, building strong relationships and acting as a trusted advisor.
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Understand client objectives, challenges, and success criteria to provide tailored recommendations and solutions.
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Drive product adoption and usage among clients, ensuring they derive maximum value from our products and services.
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Monitor client health and satisfaction, proactively identifying and addressing issues to ensure retention and renewal.
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Collaborate with sales, product, and support teams to advocate for client needs and drive continuous improvement.
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Provide ongoing training, support, and guidance to clients to help them optimize their use of our products.
Project manager
As a Project Manager at echoX, you'll play a pivotal role in overseeing the successful delivery of projects from initiation to completion. You'll work closely with clients, internal teams, and stakeholders to define project scope, objectives, and deliverables, and ensure projects are delivered on time, within scope, and within budget.
Responsibilities
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Lead the planning, execution, and delivery of projects, ensuring adherence to project timelines, budgets, and quality standards.
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Define project scope, objectives, and deliverables in collaboration with clients and stakeholders.
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Develop and maintain project plans, schedules, and budgets, and track project progress against milestones and deliverables.
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Identify and mitigate risks, issues, and dependencies that may impact project timelines or outcomes.
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Coordinate with cross-functional teams to allocate resources, assign tasks, and ensure timely completion of project deliverables.
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Facilitate effective communication and collaboration among project team members, clients, and stakeholders.
Fullstack developer
As a Fullstack Developer at echoX, you'll play a key role in designing, developing, and maintaining scalable and innovative software solutions that meet the evolving needs of our clients. Leveraging your expertise in both frontend and backend development, you'll collaborate closely with cross-functional teams to deliver high-quality, performant, and user-friendly applications.
Responsibilities
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Develop frontend and backend components of web applications, ensuring optimal performance, usability, and scalability.
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Collaborate with designers, product managers, and other stakeholders to translate requirements into technical specifications and user stories.
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Write clean, efficient, and well-documented code using industry best practices and coding standards.
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Conduct code reviews, testing, and debugging to ensure the reliability and stability of applications.
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Stay up-to-date with emerging technologies and best practices in fullstack development, and proactively contribute to the improvement of our development processes.